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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trace Jones

Trace Jones

November 14, 2024

5  out of  5
rating by Trace Jones
"So helpful, so kind, answered any questions I had. Absolutely wonderful. 10/10 recommend Can't beat the rates either."
We responded:
"Trace, thank you so much for your kind words! I'm glad you found our team helpful and kind. It's great to know we could answer all your questions and provide you with rates that you’re happy with. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Wally Cox

Wally Cox

November 8, 2024

5  out of  5
rating by Wally Cox
"Caroline @ the Farmington location took care of all my problems! Efficient and fast- that’s what I call great customer service!"
We responded:
"Hi Wally, Caroline is indeed a valuable member of our team! I'm glad she was able to assist you efficiently and quickly. Your satisfaction with our customer service means a lot to us. If you need any further assistance, we're always here to help. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Sabrina Scott

Sabrina Scott

November 7, 2024

5  out of  5
rating by Sabrina Scott
"Kathryn was very kind and patient! Answered the phone quickly, was so helpful! Couldn't recommend enough!"
We responded:
"Thank you, Sabrina! I'm glad to hear Kathryn was able to assist you so effectively. Her patience and quick response are qualities we truly value in our team. We appreciate your recommendation and look forward to helping you with any future needs. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Ali Llopart

Ali Llopart

November 5, 2024

5  out of  5
rating by Ali Llopart
"KaeLynn Karlovec did a wonderful job assisting me with getting some information my lienholder requested. Alex, you are very lucky to have such a pleasant and professional person working on your staff!"
We responded:
"Thank you, Ali! I'm glad Kaelynn was able to assist you with the information your lienholder needed. We're grateful to have such a professional and pleasant team member. If you need any further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Robert Bell

Robert Bell

November 1, 2024

5  out of  5
rating by Robert Bell
"Everyone that I talked to here is friendly and helpful, I don't have any complaints 😀"
We responded:
"Robert, thank you for your wonderful review! I'm glad to know that our team was friendly and helpful during your visit. We appreciate your positive feedback and look forward to assisting you with any future needs. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Kelly Combs

Kelly Combs

October 30, 2024

5  out of  5
rating by Kelly Combs
"Kathryn was amazing!"
We responded:
"Kelly, thank you for your wonderful review! I'm glad to hear that Kathryn provided such excellent service. We appreciate your feedback and look forward to assisting you with any future needs. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Roger Roling

Roger Roling

October 23, 2024

5  out of  5
rating by Roger Roling
"Kaelynn took very good care of us. She answered all our questions and is very knowledgeable."
We responded:
"Kaelynn is indeed a valuable member of our team, and I'm glad she was able to assist you so well! Her knowledge and ability to answer all your questions are qualities we truly appreciate. Thank you for sharing your positive experience with us, Roger. If you have any more questions or need further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of D. Kelly

D. Kelly

October 22, 2024

5  out of  5
rating by D. Kelly
"Excellent customer service. Got me exact coverages I needed."
We responded:
"Thank you for your fantastic review! I'm glad we could provide you with the exact coverages you needed. Your satisfaction with our customer service means a lot to us. If you ever have any questions or need further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Samuel Manning

Samuel Manning

October 18, 2024

5  out of  5
rating by Samuel Manning
"I had a million questions for Kathryn and she answered all of them thoroughly. There was one part that involved doing math and she mathed the sh** out of it. She helped me understand all the policy information I was confused about and restored my faith in this firm. (I've had terrible past experiences with the communication at the firm before Alex adopted my account.)"
We responded:
"Kathryn is indeed a gem on our team! I'm glad she could answer all your questions and clarify the policy details for you. It's wonderful to know she could restore your faith in our office, especially after your previous experiences. We're always here to help with any future questions or needs you might have. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Mary Warren

Mary Warren

October 10, 2024

5  out of  5
rating by Mary Warren
"Great service and very helpful."
We responded:
"Mary, thank you for your wonderful review! I'm glad you found our service helpful. We always strive to provide the best support for our clients. If you need any further assistance, feel free to reach out anytime. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Preston Roberts

Preston Roberts

October 9, 2024

5  out of  5
rating by Preston Roberts
"Very good nice and friendly service thank you"
We responded:
"Thank you, Preston! I'm glad you found our service nice and friendly. We appreciate your feedback and look forward to assisting you with any future needs! - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Tyler Miller

Tyler Miller

October 7, 2024

5  out of  5
rating by Tyler Miller
"Kathryn Tucker did a great job helping me with my policy! 5 stars!"
We responded:
"Tyler, thank you for the fantastic review! I'm glad to hear Kathryn did a great job assisting you with your policy. We're grateful to have her on our team and always strive to provide excellent service. If you need any further assistance, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Barbara Caudle

Barbara Caudle

October 3, 2024

5  out of  5
rating by Barbara Caudle
"Great service. Sheila was very helpful. Answered my question. Great personality."
We responded:
"Thank you, Barbara! We truly appreciate you taking the time to leave us a positive review. Please don't hesitate to reach out if you need anything! "
Profile photo of Faye Ralston

Faye Ralston

October 1, 2024

5  out of  5
rating by Faye Ralston
"I wanted to thank Kathryn today for helping me today with figuring out what was best for me and what I can afford. I felt bad for rushing her a little because I had limited time due to work but she was amazing and very helpful!!!"
We responded:
"Thank you, Faye, for your wonderful review! I'm glad Kathryn could assist you in finding the best options within your budget, even with your limited time. We appreciate your understanding and are always here to help with any future needs. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Sean Guion

Sean Guion

September 30, 2024

5  out of  5
rating by Sean Guion
"Kaelynn is great to work with! Detailed, responsive, and overall incredibly helpful."
We responded:
"Sean, thank you for your wonderful feedback! We're happy to hear that Kaelynn has been detailed, responsive, and incredibly helpful in assisting you. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of James Calvin Huenefeld

James Calvin Huenefeld

September 30, 2024

5  out of  5
rating by James Calvin Huenefeld
"Awesome agency! Wonderful people who love taking care of their customers and helping assist in their needs! I recommend Alex Baldwin to everyone!"
We responded:
"James, thank you for your fantastic review! I'm glad to know that you had such a positive experience with our team. We truly enjoy assisting our customers and ensuring their needs are met. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Delaney Bower

Delaney Bower

September 25, 2024

5  out of  5
rating by Delaney Bower
"Very helpful!"
We responded:
"Thanks, Delaney! I'm glad you found our service helpful! If you ever need anything else, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Vanessa Smith

Vanessa Smith

September 24, 2024

5  out of  5
rating by Vanessa Smith
"Want to thank Kathryn for explaining everything to me this morning about our bill going up. She did an awesome job and spoke very kindly to me. Explained in detail of our renewal and what was happening. Appreciate her kindness and help!!"
We responded:
"Thank you, Vanessa, for your wonderful review! I'm glad Kathryn could assist you with your billing questions and provide a detailed explanation of your renewal. We appreciate your kind words about her professionalism and kindness. If you have any further questions or need assistance, our office is always here to help. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Tammy Whorton

Tammy Whorton

September 11, 2024

5  out of  5
rating by Tammy Whorton
"Kathryn is awesome and friendly. She helped me with everything I needed."
We responded:
"Tammy, thank you for your wonderful review! I'm glad to hear that Kathryn could assist you with everything you needed. We appreciate your kind words and look forward to helping you with any future needs! - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of James Arrington

James Arrington

September 6, 2024

5  out of  5
rating by James Arrington
"I just want to say Miss Ariel is phenomenal. She took me step-by-step, going through the claim, making sure my policy was updated and took all the worry out of the problem, allowing me to sit in ease, knowing that I am definitely being taken care of. Sincerely, James Arrington"
We responded:
"James, thank you for your kind words! I'm glad to hear that Ariel was able to guide you through the claim process and update your policy. It's great to know you felt at ease and well taken care of. If you need any further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Abigail Madden

Abigail Madden

September 5, 2024

5  out of  5
rating by Abigail Madden
"I can’t express enough how grateful I am for KaeLynn Karlovec at State Farm. From the moment I first reached out, she has consistently gone above and beyond to provide exceptional service. Whenever I’ve needed assistance—be it for a complex claim, a policy update, or just a question about coverage—KaeLynn has been there every step of the way. Whether it’s a quick question or an urgent matter, KaeLynn is always responsive and efficient, often going the extra mile to make sure everything is resolved to my satisfaction. Her professionalism, combined with a personal touch, has made my experience with State Farm incredibly positive. If you’re looking for an insurance agent who will not only meet but exceed your expectations, I highly recommend KaeLynn. She has turned what could be a stressful process into something seamless and reassuring."
We responded:
"Abigail, thank you for your wonderful review! I'm glad to hear that KaeLynn has provided you with such exceptional service. Her dedication and professionalism are truly commendable, and it's great to know she has made your experience with us seamless and reassuring. We appreciate your recommendation and are here for any future needs or questions you may have. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Kt Treat

Kt Treat

August 30, 2024

5  out of  5
rating by Kt Treat
"Sheila was so sweet! She took such good care of me and was truly a ray of sunshine in my day. Thank you, Sheila!"
We responded:
"Sheila will be so happy to hear your kind words, Kt! We're grateful she could brighten your day and provide excellent care. If you need anything else, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Angel Escobar

Angel Escobar

August 27, 2024

5  out of  5
rating by Angel Escobar
"Kathryn has been a big help getting my new vehicle added to my policy. Awesome customer service. Thank you so much."
We responded:
"Thank you, Angel. I'm glad Kathryn could assist you with adding your new vehicle to your policy. We appreciate your positive feedback and are here for any future needs. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Etana Morse

Etana Morse

August 23, 2024

5  out of  5
rating by Etana Morse
"I really enjoy working with their friendly staff. Always very kind and informative!"
We responded:
"Etana, thank you for your kind words. I'm glad you enjoy working with our friendly and informative staff. We appreciate your positive feedback and look forward to assisting you with any future needs. - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"
Profile photo of Mellanee Richards

Mellanee Richards

August 14, 2024

5  out of  5
rating by Mellanee Richards
"Katherine was great! Got changes to my policy done quick and answered all of my questions."
We responded:
"Hey Mellanee, Thanks for the awesome review! I'm glad Katherine could help you out quickly and answer all your questions. If you need anything else, we're here for you! - Alex Baldwin - State Farm Insurance Agent, Farmington, AR"