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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frank Thomas

Frank Thomas

May 6, 2025

5  out of  5
rating by Frank Thomas
"Called in to update some information. Ariel was very helpful. Great customer service. Thank you!"
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Felicia Bandy

May 6, 2025

5  out of  5
rating by Felicia Bandy
"Sheila was very friendly. Returned my call in a timely manner l. Helped me get my issue resolved. So very thankful"
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Brandon Davidson

May 6, 2025

5  out of  5
rating by Brandon Davidson
"The receptionist was friendly and considerate And very helpful and knowledgeable"
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Grace Holt

April 30, 2025

5  out of  5
rating by Grace Holt
"Caroline is so nice and helpful with all my insurance needs! 5/5 stars for Alex Baldwin State Farm!"
We responded:
"Thank you, Grace! I'm happy to hear that Caroline has been so nice and helpful with your insurance needs. We appreciate your 5-star rating for our office!"
Profile photo of Sherry Slocum Templeton

Sherry Slocum Templeton

April 28, 2025

5  out of  5
rating by Sherry Slocum Templeton
"Hollen and Kaelynn have been super helpful, Kathryn is always professional and helpful- I enjoy doing business in person with such a friendly and supportive team."
We responded:
"Thank you, Sherry, for your wonderful feedback! I'm glad to hear that Hollen, Kaelynn, and Kathryn have made your experience enjoyable and supportive. Our team takes pride in providing professional and friendly service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Lana Clark

April 25, 2025

5  out of  5
rating by Lana Clark
"Kathryn helped me so much and so quickly when I needed some help with my policy in a crunch, and she truly treated me like it was her pleasure. Thank you Alex Baldwin State Farm office."
We responded:
"Thank you, Lana, for sharing your experience! I'm happy to hear that Kathryn was able to assist you promptly and make you feel valued. Our team is always here to help with any future needs or questions you may have. We appreciate your kind words!"
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Mike Lewis

April 11, 2025

5  out of  5
rating by Mike Lewis
"Shelia is very knowledgeable and personable. She quickly helped me get insurance setup for our new vehicle."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Shelia was able to assist you efficiently with your new vehicle insurance. Her knowledge and personable approach make her a valued part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Colton Pyle

April 11, 2025

5  out of  5
rating by Colton Pyle
"Very helpful and quick."
We responded:
"Thank you, Colton! I'm happy to know you found the service helpful and quick. If you have any more questions or need any other assistance, feel free to reach out."
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Zack Kuykendall

April 9, 2025

5  out of  5
rating by Zack Kuykendall
"Ariel helped me out transferring auto insurance from vehicle to vehicle. Super simple, explained everything so clearly and never felt strong armed into anything! Very happy with it and so content with the service! Ariel is great 👍👍"
We responded:
"Thank you, Zack, for sharing your experience! I'm glad to hear that Ariel made the process of transferring your insurance so simple and clear. It's wonderful to know you felt comfortable and well-informed throughout. Ariel truly is a valuable part of our team. If you have any more questions, feel free to reach out!"
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Shaye Terry

April 8, 2025

5  out of  5
rating by Shaye Terry
"I had an amazing experience with my car insurance provider! They were incredibly helpful and responsive, making the entire process smooth and stress-free. Their customer service truly exceeded my expectations!""
We responded:
"Thank you, Shaye, for sharing your experience! I'm so glad to hear that you found our team helpful and responsive. It's wonderful to know that we could make the process smooth and stress-free for you!"
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Joshua Dirksen

March 19, 2025

5  out of  5
rating by Joshua Dirksen
"Called for an auto quote - spoke with Maddy who was knowledgeable + thorough, and provided details on multiple options. Very helpful!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm glad to hear that Maddy was able to assist you with detailed information and multiple options. It's great to know she was helpful. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Angela Robison

March 17, 2025

5  out of  5
rating by Angela Robison
"Alex and Kathryn are always very helpful and have a great attitude. They always make sure I'm satisfied with my policy and adjust to accommodate my budget."
We responded:
"Thank you so much, Angela! I'm glad to hear that we have been helpful and accommodating with your insurance needs. It's wonderful to know that our positive attitudes and dedication to ensuring your satisfaction have made a difference. If you ever have more questions or need further assistance, please feel free to reach out."
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Dawn Dudley

March 12, 2025

5  out of  5
rating by Dawn Dudley
"I’ve called Kathryn twice related to my insurance policy, and she is always polite and responsive."
We responded:
"Thank you, Dawn, for sharing your experience! I'm happy to know that Kathryn has been polite and responsive during your calls. It's great to have her as part of our team. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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hannah wynn

March 10, 2025

5  out of  5
rating by hannah wynn
"Kaelynn was super nice and very helpful addressing any of my questions and concerns promptly and effectively! She made me feel at ease and reassured. 10/10 recommend going to her with any questions or concerns regarding your policy."
We responded:
"Thank you, Hannah, for your wonderful feedback! I'm delighted to hear that Kaelynn was able to assist you so effectively and make you feel at ease. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Yolanda Ornelas

March 5, 2025

5  out of  5
rating by Yolanda Ornelas
"Has always been transparent and quiick to meet our needs."
We responded:
"Thank you, Yolanda, for your wonderful feedback! I'm glad to know that our transparency and quick service have met your needs. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Ariana Thomas

Ariana Thomas

March 3, 2025

5  out of  5
rating by Ariana Thomas
"Love this place! So quick and reliable to get things done ✔️ 5 stars!"
We responded:
"Thank you, Ariana! I'm so happy to know you find our service quick and reliable. Your satisfaction is our priority, and we're here whenever you need us."
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Cerine Melvin

February 27, 2025

5  out of  5
rating by Cerine Melvin
"Katherine was amazing and personable throughout helping me!"
We responded:
"Thank you, Cerine, for your wonderful feedback! I'm happy to hear that Katherine made your experience so positive and personable. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Heather Key

February 26, 2025

5  out of  5
rating by Heather Key
"Kathryn was very helpful today! She is very professional and gave me great advice on my insurance questions."
We responded:
"Thank you, Heather, for your wonderful feedback! I'm glad Kathryn could assist you with your insurance questions and provide valuable advice. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Aidan Clancy

February 26, 2025

5  out of  5
rating by Aidan Clancy
"Maddy was very helpful on the phone! I would definitely recommend ABSF."
We responded:
"Thank you, Aidan, for your kind words! I'm glad to hear that Maddy was able to assist you so effectively over the phone. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Janet Pettigrew-Elliott

Janet Pettigrew-Elliott

February 25, 2025

5  out of  5
rating by Janet Pettigrew-Elliott
"I am very pleased with KaeLynn K, who helps make any changes easy to understand and seamless. She is professional and very efficient! Thank you, Ms. KaeLynn, for a job well done!"
We responded:
"Thank you, Janet, for your wonderful feedback! I'm delighted to know that KaeLynn made the process easy and seamless for you. Her professionalism and efficiency are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Keyon Herred

Keyon Herred

February 24, 2025

5  out of  5
rating by Keyon Herred
"Best quote I ever gotten ! Got a sweet deal for both of my vehicles. Amazing people to work with ! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Keyon, for your fantastic feedback! I'm happy you found a great deal and enjoyed working with our team. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Faye Stevenson

February 21, 2025

5  out of  5
rating by Faye Stevenson
"Answered my questions in full, very personable & relatable. You need more like her in your office."
We responded:
"Thank you, Faye, for your wonderful feedback! I'm glad I could provide the answers you needed and make the experience personable. Your suggestion is appreciated, and we're striving to have a team that connects well with our customers. If you need assistance, feel free to reach out anytime!"
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patsy scoggins

February 20, 2025

5  out of  5
rating by patsy scoggins
"I love having State farm as my insurance for not only my life insurance policies on my grandchildren but my car insurance and renters insurance. The staff at this location is amazing they're always there to help you no matter what time of day it is. They're always very courteous and they always make sure you get what you need done. I appreciate everyone at this location."
We responded:
"Thank you so much, Patsy, for your wonderful feedback! I'm glad to know that you're satisfied with the services we provide for your insurance policies. Our team is dedicated to being there for you whenever you need us, and it's great to hear that their courteous assistance has made a positive impact. We appreciate your business with us and are here for any further insurance needs or questions you may have!"
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addison meadows

February 19, 2025

5  out of  5
rating by addison meadows
"Faith was very helpful!!"
We responded:
"Thank you, Addison! I'm happy to hear that Faith was able to assist you effectively. We appreciate your feedback and are here for any other insurance needs or questions you may have!"
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Juan Bautista

February 14, 2025

5  out of  5
rating by Juan Bautista
"Shelia was extremely helpful! She solved my problem in no time at all and handled it like the expert she is, couldn’t be happier!"
We responded:
"Thank you, Juan, for sharing your experience! I'm happy to hear that Shelia was able to assist you so efficiently. Her expertise is truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime!"